How do I disable auto-renew?

If you are not in a multi-year agreement, you can disable auto-renew within your account.

To do so, select My Account from the drop-down menu under your name in the upper right corner of the site. Within the Subscription section you will find a Turn off auto-renew link under your payment details.

Your subscription will remain active until the end of the paid term. You can reactivate your subscription at any time before the end of the paid term.

 

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5 Comments

  • 0
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    Muhammad Tamseel Ur Rehman

    Can I download the nuggets because offline has limited timer to save.

     

  • 1
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    Heather Jennings

    Hi Muhammad, 

    We have an offline player available in our iOS and Android mobile apps. You can have up to 10 hours of content saved in the iOS app currently. The only limit for offline content in the Android app would be the available storage on your device. 

    If we can help with any other questions, please let us know! You can chat in, email support@cbtnuggets.com or give us a call at 541-284-5522. 

    Best, 

    Heather 

     

  • 0
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    Achiv Chauhan

    My free week is over and I do not wish to continue. My subscription has ended. It is asking me to reactivate my account. I want to be sure that I won't be billed until I reactivate my account manually because I read somewhere that the subscription follows auto-renewal policy.

    Edited by Achiv Chauhan
  • 0
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    Achiv Chauhan

    I got my doubt cleared. My auto-renew was turned off.

  • 0
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    Heather Jennings

    Hi Achiv, 

    I've just checked your account and can confirm that auto-renew is off. Your account and viewing history will stick around for you when you're ready to come back. You'll just select Reactivate Now in the upper right corner of the site when you next sign in. 

    Please let us know if we can help with any other questions. You can chat in, email support@cbtnuggets.com, or call 541-284-5522.

    Best, 

    Heather

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