Help Articles

Watching Courses

• Suggesting New Courses or Features
• System requirements
• Guidelines for posting comments
• Using the Video Player
• Using Virtual Labs

Managing Learners and Teams

• Learner Management
• Group Management
• Account Roles

Account and Subscriptions

• Free Trial FAQ
• Managing your password
• Payment Methods
• How to submit a purchase order
• Signing up with a unique email address
• CBT Nuggets' Accessibility Statement

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Quizzes and Exams

• Quizzes and Validated Minutes
• Kaplan IT Practice Exam Troubleshooting
• Using Kaplan IT Training Practice Exams

CBT Nuggets Mobile App

• Using the CBT Nuggets Mobile App

LMS and NLS Support

• Error: You Are Not Authorized To View This Page (Learning Management System)
• Video Won't Play (Learning Management System)

Completing Courses and Earning Credits

• Certificates of Completion
• CompTIA CEU FAQs

Studying and Coaching

• Joining the Slack Learner Community
• Learner Community Guidelines
• Accountability Coaching
• Can CBT Nuggets guarantee that I will pass my exam?